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Welcome to MSI Malaysia E-Store!
Get Free 8GB RAM with Purchase of GF63 Thin Series
Welcome to MSI Malaysia E-Store!
Get Free 8GB RAM with Purchase of GF63 Thin Series

Terms Of Service

Limited Product Warranty

The products provided to you by this store are subject to the standard warranty terms of the original manufacturer. Unless otherwise stated on the store website, the products are provided "as is" and "as is" without any other express or implied warranty or guarantee. MSI provides a limited hardware warranty service for a specified period of time from the date of purchase on our original factory-made products.

To the fullest extent permitted by law, the limited product warranty described in these terms covers and replaces all of our warranties, whether express or implied, and excludes all warranties, conditions, contracts, promises, obligations and deals practice. This limited product warranty and the rights granted are in addition to those granted to you by applicable consumer protection laws.

In the following cases, whether the product is within the warranty period or outside the warranty period, MSI’s product warranty service is not applicable:

  • Product damaged by accident, abuse, disaster, misuse (including failure to follow instructions or warnings), improper maintenance, improper packaging, neglect, misuse, operator error.
  • The product is damaged due to external reasons, including but not limited to corrosion, drop, environmental factors (including temperature and humidity), power failure, air conditioning, operator, data communication system failure;
  • Product damage due to alterations, alterations, modifications, repairs or other services performed by third parties not authorised by MSI;
  • Product accessories, devices, accessories or equipment not originally bundled with the Product or supplied by MSI;
  • damage to or loss of any data, programs or off-load storage devices;
  • installation, relocation or disassembly of the Product, any accessory, device, or other equipment;
  • normal wear and tear, including but not limited to consumables or consumable products or product accessories or parts;
  • You cannot provide the local warranty card issued by MSI, the product registration number or the receipt of the purchased product or part, or the product or part whose serial number or label has been defaced or removed;
  • Products that were not purchased from the Store, or that were rented or loaned by a third party;
  • Damage caused by the shipping carrier;
  • hardware or software incompatibilities;
  • Installation, removal and setup service charges.



If you find any problems or defects with the product during the warranty period, please contact MSI’s after-sales service department and submit the following information:

  • Product owner information, invoice number, product model, product serial number, and description of the product problem.
  • If you resell the product to another user, we will still provide product warranty service to the transferee customer during the remaining warranty period.


General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve [a] transmissions over various networks; and [b] changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.


As long as you comply with these Terms of Use, MSI grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer, or sell any information, software, products or services obtained from the Site.


All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively “Content”), including but not limited to the design, structure, selection, coordination, expression and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to MSI, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without MSI’s express prior written consent.

You may use information on MSI products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by MSI for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

Intellectual property

All materials, including images, illustrations, designs, icons, photographs, and written and other materials that are part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by MSI. The site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by MSI.

Products of services information

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

Errors, inaccuracies and modifications to the service and prices

Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

MSI may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and MSI makes no commitment to update the materials on the Site with respect to such products and services.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Third party links

This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under MSI’s control, and MSI is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgement regarding your interaction with these Linked Sites.

Prohibited uses

You agree not to use the Sites (including, without limitation, any materials or services you may obtain through your use of Site): (a) in a manner that violates any local, state, national, foreign, or international statute, regulation, rule, order, treaty, or other law (each a "Law"); (b) to stalk, harass, or harm another individual; (c) to impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; (d) to interfere with or disrupt the Site or servers or networks connected to the Site; (e) to use any data mining, robots, or similar data gathering or extraction methods in connection with the Site or to any MSI server; or (f) to attempt to gain unauthorised access to any portion of the Site or any other accounts, computer systems, or networks connected to the Sites, whether through hacking, password mining, or any other means; (g) to probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of MSI, including any MSI account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site. (h) to take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or MSI’s systems or networks, or any systems or networks connected to the Site or to MSI; or (i) to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.


MSI does not promise that the site or any content, service or feature of the site will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the site will provide specific results. The site and its content are delivered on an “as-is” and “as-available” basis. all information provided on the site is subject to change without notice. msi cannot ensure that any files or other data you download from the site will be free of viruses or contamination or destructive features. MSI disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. msi disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site and/or any msi services. you assume total responsibility for your use of the site and any linked sites. Your sole remedy against msi for dissatisfaction with the site or any content is to stop using the site or any such content. This limitation of relief is a part of the bargain between the parties.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorised access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

MSI reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Limitation of liability

Except where prohibited by law, in no event will MSI be liable to you for any indirect, consequential, incidental or punitive damages, including lost profits, even if MSI has been advised of the possibility of such damages. 


You agree to indemnify and hold MSI, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against MSI by any third party due to or arising out of or in connection with your use of the Site.

Violation of these terms of use

MSI may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) MSI’s rights or property, or the rights or property of visitors to or users of the Site, including MSI’s customers. MSI reserves the right at all times to disclose any information that MSI deems necessary to comply with any applicable law, regulation, legal process or governmental request. MSI also may disclose your information when MSI determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organisations for fraud protection purposes. You acknowledge and agree that MSI may preserve any transmittal or communication by you with MSI through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or MSI determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of MSI, its employees, users of or visitors to the Site, and the public.

You agree that MSI may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to MSI, for which monetary damages would be inadequate, and you consent to MSI obtaining any injunctive or equitable relief that MSI deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies MSI may have at law or in equity.

You agree that MSI may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.

If MSI does take any legal action against you as a result of your violation of these Terms of Use, MSI will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to MSI. You agree that MSI will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.


You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations.

If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect. These Terms of Use constitute the entire agreement between you and MSI with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and MSI with respect to such use are hereby superseded and cancelled. MSI’s failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by MSI of any provision or any right it has to enforce these Terms of Use, nor shall any course of conduct between MSI and you or any other party be deemed to modify any provision of these Terms of Use. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

MSI provides access to MSI international data and, therefore, may contain references or cross references to MSI products, programs and services that are not announced in your country. Such reference does not imply that MSI in your country intends to announce such products, programs or services.